FAQ

When will my order ship?

Orders are processed within 1–2 business days. You'll get a tracking link by email as soon as your order leaves the warehouse. Delivery estimates are shown at checkout.

What's your return policy?

Eligible items can be returned for exchange or store credit within 30 days of delivery, in original condition with tags attached. Please check the size guide carefully before ordering — international shipping and customs fees can be costly.

How do I choose my size?

Each product page has a size guide with chest and waist measurements. Our fits run relaxed and slightly baggy — if you're between sizes and want a roomier look, size up.

How waterproof is the gear?

Our shells are built with a durable water-repellent finish and taped construction to handle wet snow, slush and chairlift soak. Exact ratings are listed on each product page.

Do you ship internationally?

Yes. Shipping options, prices and delivery times are calculated at checkout based on your address. Import duties for international orders may apply and are the customer's responsibility.

How do I track my order?

Use the tracking link in your shipping confirmation email, or head to your account to view order status.

How should I care for my gear?

Machine wash cold on gentle with similar technical fabrics, mild detergent only — no softener or bleach. Close all zippers before washing, don't dry clean, and tumble dry low or hang to dry.